MedSpas and Medical MalPractice: Key Exposures Underwriters Scrutinize

Medspas (also known as medispa facilities) have become a rapidly growing segment within the medical malpractice marketplace. Driven by society’s increasing focus on aesthetic enhancement, these operations range from mobile Botox providers to large-scale facilities that closely resemble outpatient surgery centers.

From a professional liability perspective, many medspas appear relatively straightforward to insure. However, certain treatments, practices, and operational nuances can introduce exposures that fall outside standard coverage parameters. When these risks are not properly identified and underwritten, medical malpractice coverage can quickly break down. In many cases, insurers may extend coverage through endorsements—but often only after additional underwriting review and, frequently, at an increased premium to reflect heightened risk.

Below are four common medspa exposures that typically require closer underwriter evaluation.

1. Non–FDA-Approved Treatments or Uses

Medspas often offer treatments that are either not FDA approved or are used in a manner not approved by the FDA. A common example is Human Chorionic Gonadotropin (HCG), which is frequently promoted for weight loss in conjunction with calorie-restricted diets. While HCG is FDA approved as a fertility medication, it is not approved for weight-loss treatment.

This distinction is critical because many medical malpractice policies include exclusions for non–FDA-approved treatments or off-label uses. Without proper disclosure and underwriting review, providers may mistakenly assume coverage applies when it does not. As a result, insurers typically require additional information—and sometimes specific endorsements—to extend coverage appropriately.

2. Specialized or Variable Treatment Formulations

Treatments that involve multiple formulations or varying concentrations often draw increased scrutiny from underwriters. Mesotherapy is a common example. While it is generally considered an acceptable medspa procedure, certain formulations fall outside what many carriers are willing to cover.

Specifically, mesotherapy mixtures containing phosphatidylcholine and deoxycholate (PCDC) for lipolysis raise red flags due to their increased risk profile. Once formulations exceed accepted underwriting parameters, coverage may be restricted or declined altogether unless properly endorsed.

3. Procedure Volume and Mix

Underwriters expect procedure volumes to align with industry norms based on a facility’s size, staffing, and operational capacity. When a medspa performs an unusually high number of procedures—especially higher-risk treatments—this can prompt additional underwriting review and premium adjustments.

Insurers also assess whether procedure counts are reasonable given the number of providers and support staff on site. Disproportionate volumes may signal operational strain or increased exposure, both of which influence underwriting decisions.

4. Provider Training and Supervision

Because medspas frequently employ non-physician providers, such as nurses or aestheticians, training and supervision are key underwriting considerations. While acceptable provider roles generally follow state statutes, some insurance markets impose stricter requirements regarding education, certifications, and physician oversight.

Underwriters often require detailed information about who performs each procedure, the training they have completed, and the level of physician supervision involved. Failure to clearly outline these details can lead to coverage limitations or declinations.

Final Thoughts

Given the growing number of medspa facilities in the professional liability space, it is easy to underestimate the complexity of their risk profiles. These accounts often carry modest premiums, which can cause them to be overlooked during placement or renewal. However, small premiums do not equate to small exposure.

In the end, medspas may look simple on the surface—but they demand the same diligence as any other healthcare risk.

Understanding Medical Director Liability: Why One Size Coverage Doesn't Fit All

Recently, there has been a noticeable increase in requests for medical director coverage—and with it, a growing concern that many medical directors are underinsured. While the title “medical director” may sound primarily administrative, the reality is that the role often carries broader professional liability exposure than expected.

Medical director responsibilities generally fall into three categories, each requiring a different approach to professional liability coverage.

1. Medical Director with Administrative Duties Only

This is the most straightforward form of medical directorship and typically involves non-clinical responsibilities such as developing protocols, overseeing compliance, and managing operational procedures. Because there is no direct patient interaction, coverage is usually limited to administrative errors and omissions.

In many cases, facility policies automatically include this exposure under their definition of “insured.” However, some medical directors choose to carry their own individual policies to maintain control over coverage terms, prior acts, or to meet employment or contracting requirements across multiple facilities.

One common issue with administrative-only coverage is ambiguity. The term “administrative duties” is not always clearly defined, which can leave gaps when responsibilities extend beyond what the policy contemplates.

2. Medical Director with Indirect Patient Care

When a medical director’s role expands beyond protocols into supervision of clinical staff or detailed chart review, indirect patient care exposure comes into play. Although the medical director may not be treating patients directly, their oversight and decision-making can still impact patient outcomes.

Policies for this category must go beyond administrative coverage to include supervision and indirect patient care. This distinction is critical, as standard administrative-only policies may not respond to claims arising from supervisory responsibilities.

3. Medical Director with Direct Patient Care

In some cases, medical directors maintain an active clinical role, providing direct care to patients in addition to administrative oversight. This creates the highest level of exposure and requires malpractice coverage that addresses both professional services and administrative errors.

These combination policies are more complex and carrier options are often limited, as they blend multiple lines of coverage into a single form. Ensuring the policy aligns with both clinical duties and administrative responsibilities is essential.

Final Thoughts

As medical director roles continue to evolve, so do the associated risks. Securing professional liability coverage that accurately reflects the duties being performed—and complies with employment or contractual obligations—is critical to avoiding uncovered exposures.

If you have questions about the type og coverage you need, CAPIA is available to help guide you through the process.

3 Things You Need to Know About Physician Medical Board Issues

Medical board investigations are one of the most stressful challenges a physician can face. Understanding what triggers these investigations and how they can end helps physicians (and those who support them) navigate the process more confidently.

1. Common Triggers for Medical Board Investigations

State medical boards are responsible for overseeing physician licensure and competence. While many issues can trigger scrutiny, three main categories are highlighted:

  • Personal issues — Physicians are required to report certain personal challenges or lapses in judgment that may affect their professional duties.  Examples include things like DUI convictions, addiction issues, chronic medical conditions like kidney failure or Parkinson's, or even bankruptcy.

  • Record-keeping lapses — Poor or inaccurate documentation — or altering records after the fact — can raise red flags.

  • Claims activity — Frequency and severity of malpractice claims may attract board attention and prompt an investigation.

2. Possible Outcomes After an Investigation

Once a medical board completes its review, there are two primary results:

  • No formal action — If no violation is found, the case is closed. Sometimes boards charge fines to cover investigation costs.

  • Formal or public action — If a violation is established, actions can range from license restrictions or suspensions to full revocation. In some cases, physicians may choose to surrender their license voluntarily.  It also seems to be more common for lawyers to advise their physician clients to just pay the fine and "settle" with the medical board, and just fulfill any requirements they put forth.  Even after fighting tooth and nail with the medical board to defend their position, many physicians still end up having to pay the fines and comply with the board's orders, so more and more lawyers advise against fighting the medical board. 

3. What This Means for Physicians

Board investigations deeply affect a physician’s career and reputation. Even if no formal action is taken, the process can be costly and stressful.  Proper documentation, transparency, and early reporting of concerns help reduce risk and demonstrate professionalism.  Some malpractice carriers offer sublimits on their policies that can assist with reimbursement of board costs or even legal assistance on how to navigate these complicated situations.  

Understanding these key issues empowers physicians and their advisors to respond proactively and effectively if a board inquiry arises.

Our Identities are Under Threat!

Due to deception tactics fueled by artificial intelligence (AI), the Identity Theft Resource Center (ITRC) has reported astonishing data about identity-related crimes.  Of the 9,000+ crimes that were reported between 2024 and 2025, 52% involved the misuse of personal information and 35% involved data compromises. 

It also turns out that 51% of scammers often impersonate businesses, with 32% of cases involving the impersonation of government agencies, and 21% impersonating financial institutions.  These types of scams often involve spoofed emails, fake websites, and fraudulent customer service lines where sensitive information like social security numbers, payment details, and driver's license numbers are illegally collected.  

If you get a call from your bank asking for money, and you are unsure of the validity of the call, hang up and call your bank to ask if the request is a valid one.  This would also allow you the opportunity to let your bank know this is an issue they have to address to protect their clients. 

If it's an email, never click on a link if you do not know who the email is from.  Furthermore, many scam emails will show the name of a person you might know as the sender, but the email address will be a funky email address so always double check the email addresss the message is coming from!

To spot a fake website, check the URL for misspellings, look for HTTPS and a padlock, examine the design for poor quality or grammar, verify contact info and policies (Privacy, Returns), research reviews and domain age (using Whois), and be suspicious of deals that seem too good to be true or urgent language.

Let's make sure we are doing what we can to protect what is ours!

Navigating the Insurance Hard Market: What It Means and How It Affects You

The insurance industry is cyclical, with periods of fluctuating conditions known as "hard" and "soft" markets. Currently, the industry is experiencing a hard market, a phase that has significant implications for both insureds (policyholders) and insurers.

Understanding Coinsurance in Commercial Property Insurance: What It Means and How to Ensure Adequate Coverage

Commercial property insurance is a vital component of any business's risk management strategy, protecting physical assets such as buildings, equipment, and inventory from various perils. One important concept within commercial property insurance is coinsurance, a term that can significantly impact the outcome of a claim.

The Hidden Costs of Increasing Your Insurance Deductible: Why It’s Often Not Worth the Premium Savings

When shopping for insurance, the temptation to lower your premium by increasing your deductible can be strong. After all, a lower monthly payment seems like a smart way to save money. However, the truth is that increasing your deductible might not be as cost-effective as it appears.

Understanding the Differences Between Standard and Non-Standard Insurance Companies

When it comes to choosing the right insurance coverage, it's essential to understand the distinctions between standard and non-standard insurance companies. This knowledge is particularly crucial for healthcare professionals who need to ensure they are adequately covered in their high-stakes profession. Here, we break down the key differences, benefits, and examples of both types of insurance providers.

Starting a Telehealth Practice in California in 2024

Starting a telehealth practice in one of California’s bustling metro cities can be an exciting and rewarding venture. With the increasing demand for accessible healthcare solutions, telehealth presents an innovative way to reach and serve patients. Here’s a comprehensive guide to help you establish your telehealth practice in California, ensuring compliance with all necessary regulations and maximizing your chances of success.

Standard Operating Procedure for Reporting Claims to Insurance Companies

If you've experienced a loss and need to report a claim, it's important to follow a structured process to ensure a swift and accurate resolution. The steps outlined below offer a standard operating procedure (SOP) to guide you through reporting claims to your insurance company.

The Importance of Shopping for Insurance Coverage

Are you getting the best deal on your insurance? For healthcare professionals, ensuring you have comprehensive coverage at an affordable premium is crucial. Shopping for insurance isn't just about finding the cheapest policy—it's about getting the right coverage that meets your unique needs.

Cyber Security Guide for Healthcare Professionals

In the healthcare industry, safeguarding sensitive information isn't just a best practice—it's a mandate. From patient records to billing information, healthcare professionals are custodians of a wealth of data that must be protected against cyber threats. This guide aims to provide essential tips and strategies to keep your digital life secure using advanced cyber technology protectors.

Top 5 Reasons Physicians and Healthcare Providers Get Sued

Navigating the complex landscape of healthcare involves numerous legal risks. Understanding the top reasons for lawsuits can help medical professionals and healthcare providers mitigate these risks and enhance patient care.

Why Healthcare Professionals Need Extended Reporting Period Coverage

In the evolving healthcare landscape, maintaining robust liability coverage is crucial. Extended Reporting Period (ERP) coverage, often referred to as "tail coverage," is a vital component for healthcare professionals. This type of coverage ensures continued protection even after your primary insurance policy has ended.